Service
Work Directly with the Manufacturer
At Coach & Equipment, we are the distributor and the manufacturer. When you buy a bus from us, you buy from the factory, so there are key service benefits for you.
Expert Advice
The perk of buying factory-direct is that you can call us directly for an accurate answer.
If you have questions about the bus’s construction, you can speak directly with the engineers. If you need replacement parts, you can speak to our parts manager who can get parts you need. And the President of Sales can take care of any delivery questions.
Whatever your question, you can call the factory directly to get answers from experts in their respective fields.
Warranty Resolution
With Coach & Equipment, you won’t get caught in the middle of warranty disputes.
We’ve built and sold the bus and will take care of any warranty issues. With our competitors, end-clients would contact their dealer who would contact the factory, which results in finger-pointing over the issue and a frustrated customer caught in between. That doesn’t happen at Coach & Equipment.
“The first thing that I think of when I talk about service is our client's ability to pick up the phone and call directly to the manufacturing facility.”
— Scott Reston, President of Sales
Safety
Safety is the backbone that drives our company. Learn more about our buses, the safest in the industry.
Quality
Quality is delivering a long-lasting product to our customers. Learn more about our buses, which have been proven to endure for hundreds of thousands of miles.
Equality
Equality is our deep-rooted belief in supporting individuals with disabilities so they can enjoy life to the fullest. Check out what inspires us as a company.
